This Privacy Policy explains how KNOWGAA.com (“KNOWGAA”, “we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our platform, participate in tournaments, or interact with our services.
By using KNOWGAA, you agree to the practices described in this policy.
INFORMATION WE COLLECT
We may collect the following types of information:
A. Personal Information
- Full name
- Email address
- Phone number (if provided)
- Country/region
- Username and profile details
B. Participation Data
- Tournament registrations
- Scores and rankings
- Answers, submissions, and performance data
- Expert evaluation feedback
C. Technical Data
- IP address
- Device information
- Browser type
- Log data and usage activity
- Cookies and tracking technologies
HOW WE USE YOUR INFORMATION
We use collected data to:
- Manage user accounts and registrations
- Organize and operate tournaments
- Evaluate participant performance
- Generate rankings and leaderboards
- Improve platform experience and features
- Communicate updates, results, and announcements
- Ensure security and prevent fraud or cheating
LEGAL BASIS FOR PROCESSING (GDPR PRINCIPLES)
If you are located in regions covered by GDPR, we process your data based on:
- Consent (when you register or accept terms)
- Contractual necessity (to run tournaments and services)
- Legitimate interests (platform improvement, analytics, security)
- Legal obligations (where applicable law requires it)
DATA SHARING
We do not sell your personal data.
We may share data only with:
- Authorized tournament judges and domain experts
- Service providers supporting platform operations (hosting, analytics, communication tools)
- Legal authorities if required by law
All third parties are required to maintain confidentiality and data protection standards.
DATA STORAGE & SECURITY
We take appropriate technical and organizational measures to protect your data, including:
- Secure servers and encrypted systems where applicable
- Access control for administrators and evaluators
- Monitoring for unauthorized activity
However, no system is 100% secure, and we cannot guarantee absolute protection.
COOKIES & TRACKING
KNOWGAA uses cookies and similar technologies to:
- Maintain user sessions
- Track platform performance
- Improve user experience
- Analyze participation behavior
You may disable cookies in your browser settings, but some features may not function properly.
DATA RETENTION
We retain personal data only as long as necessary for:
- Tournament participation and results history
- Legal and compliance requirements
- Platform improvement and analytics
Users may request deletion of their account (subject to legal or operational requirements).
YOUR RIGHTS
Depending on your location, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Request data portability
Requests can be submitted via official support channels on KNOWGAA.com.
CHILDREN’S PRIVACY
KNOWGAA is not intended for users below the minimum legal age in their jurisdiction unless parental consent is provided. We do not knowingly collect data from children without appropriate authorization.
TOURNAMENT DATA & PUBLIC RESULTS
By participating in tournaments, you acknowledge that:
- Scores, rankings, and achievements may be displayed publicly
- Leaderboards may include your username and performance metrics
- Expert reviews may be published for transparency and recognition
INTERNATIONAL DATA TRANSFERS
Your data may be stored or processed in different countries depending on infrastructure and service providers. We ensure appropriate safeguards are in place for such transfers.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates will be posted on KNOWGAA.com. Continued use of the platform means acceptance of changes.
CONTACT US
For questions, requests, or concerns regarding this Privacy Policy, please contact us via the official support channels available on KNOWGAA.com.
Effective Date: 05 May 2026